FAQ about Products


Q. When will I receive my order?

Items ordered at regular price are shipped within 2-3 Business Days. Items ordered during a SALE or PROMOTIONAL opportunity are shipped within 7-10 Business Days. Items ordered on BACK ORDER are shipped in 12-14 Business Days.

Q. How often should I use Kgoody Kollection Products?

Each products use is listed on each label, but here are more details that Kgoody feels will be helpful. 

The Rejuvenation & Growth Rue should be used NO MORE than ONCE every 8 weeks to get the greatest results using it too frequently can cause a change to your Hairs density. Make sure to evenly coat all of your hair and cover with a shower cap or upcycled grocery bag. If available sit under a hooded dryer for the first 20 minutes to  ensure your pore have opened to receive the vitamins. After the HOUR  has completed rinse your hair with cold water until the water runs clear. Follow up with Kgoody Kollection Leave In.

The Quenching Oil will render the best results if used 2-3 times per week directly on your scalp sparingly, because it is heavily concentrated. She suggest applying after exiting a HOT shower. You will  receive more benefit if it is NOT used in excess. Use the pads of your fingers to stimulate your scalp immediately after every application to help increase blood circulation.

The Quenching Cream will reap you the greatest rewards if used on the Hair follicles and or shafts and ends as a sealer and or aide with detangling. Excessive use on the scalp may cause adverse reactions.

The Leave In and Pre Poo can be used as needed with NO restrictions.

Can I use these Products with my children or if I have chemically treated Hair?

Absolutely! Kgoody Kollections Entire line is for use universally No one is left out. Men women children and even infants have used Kgoody Kollection Products with great results.

My Quenching Cream was liquid when I recieved it, what should I do?

Do not worry, because Coconut Oil is used as Our chosen carrier with a low melting point. When stored in high heat it will liquefy.  This is normal for Organic Coconut Oil based products. A few minutes in the refrigerator will help quicken the solidification process if needed.

It is best to store ALL products in COOL DRY PLACES.

Can I use the Quenching Oil or Cream on my skin?

Without a doubt! Kgoody Kollection products are all  100% Natural and are easily absorbed. Continued use can help strengthen Nails, assist with softening dry skin and even help moisturize and soften a dry and brittle beard. The Leave in can even be consumed and is quite yummy!

I still have more Questions, what should I do?

No problem send us a detailed email directly to Customer Service at:

help@kgoodykollection.com or toll free at 1-800-798-5211 and someone will be happy to assist you!  We welcome any feedback!

Our Owner and Founder, Kgoody, stands behind her brand 100% and offers a 60 day money back guarantee*