In Response to COVID19:
-Mask MUST be worn during the entirety of your service.
-You will be asked to wash your hands before entering the salon space.
-All guest New and Present will be asked to sign a Statement of Health prior to the beginning of service along with standard Wavier & Release, Payment Authorizations, & NDA if it is not already on file. Refusing to complete forms will result in a self chosen Cancellation and you will be added to the blacklist.
Kgoody Kollection has been Barbicide Certified and proper sanitation practices will be used before & between each service.
** Please DO NOT bring any guest, friends or children whom are NOT receiving service with you your appointment. This will keep us in compliance of social distancing orders
FAQ ABOUT BOOKINGS WITH THE SALON & SPA
Q. What services do you offer?
Kgoody Kollection™ currently offers Natural Hair Styling choices exclusively to the Natural Hair Community with our CEO Kgoody , as well as other select Mini Med Spa services with our Licensed Esthetician Zoe or our feature lash artist Mahogany J . For a complete list of the services provided and real-time availability tap HERE to visit the Booking Site.
Q. Did you take walk-ins or last minute bookings?
Kgoody Kollection™ is currently Exclusively a “by appointment” business to remain in compliance with the most current CDC guidelines and Barbicide Sanitation practices , therefore, last minute appointments and/or bookings can not be accommodated unless to fill a cancelation. We encourage you to call the person you intend to book your service with to be added to the "waitlist", if the time you need not list on the website. We also offer "House-Calls" at an additional cost for the Salon Service menu, all Spa services must be completed "In-House".
Q. Where do I find the address?
Because Kgoody Kollection™ is now Exclusively a “by appointment” Salon & Spa, also to ensure the safety of our Staff and Guest the location details are only given to those with a "CONFIRMED" and Scheduled appointment. This information can be found on BOTH your confirmation which you will receive immediately after your deposit is paid and reminder email that you will receive 24 hours prior to your scheduled service.
**If you find this information is need to determine travel time here is the address to a gas station on block the the location of service. ( 1605 S Semoran Blvd, Orlando, FL 32822 )
Q. Will I loose my deposit is I need to cancel, reschedule, of edit my booking?
Remember, Kgoody Kollection™ is Exclusively a “by appointment” and Exclusive to the Natural Hair Community , therefore, last minute cancellations can have a great impact to business and that of others whom seek our services.
We hope that you will not need to cancel your appointment and do our best to meet your scheduling needs and request that you adhere to the listed cancellation policy.
Unless otherwise stated, Kgoody Kollection ™ requires a 24 hour notice for any cancellations and rescheduling of appointments. With or without notice will result in forfeit of all Down payments and listed deposits.
Needs to cancel or reschedule outside of or within this time frame can and will result in a forfeit of your Deposit and/or Booking Fees and all payments previously assessed . Upon the 3rd instance of a late cancellation or “no show” you will be required to pre-pay for appointments, or you may gladly go to a walk in basis.
Q. Can I bring someone with me to my appointment?
Please DO NOT bring any guest, friends or children whom are NOT receiving service with you your appointment. This will keep us in compliance of social distancing orders
Q. Are services available for Kids?
At Kgoody Kollection™ , our goal is to provide a relaxing adult atmosphere, offering an Exclusive Natural Hair Care Exclusively to the Natural Hair Community and Mini Med Spa services menu, ideally they are not offer to children without predetermined approval. No exceptions will be made without predetermine communication with a member of our Staff. If you do not adhere to this policy you will be asked to reschedule or your appointment will be cancelled please be advised.
We hope that you will not need to cancel your appointment and do our best to meet your scheduling needs and request that you adhere to the cancellation policy.
Unless otherwise stated, we require 24 hour notice for cancellations and rescheduling appointments.
Needs to cancel or reschedule outside of or within this time frame or because of non adherence to the Exclusivity policy will result in a forfeit of your $20 deposit and all other prepayments. ALL SALES FINAL!